FAQ > About Cashalo >

Who is Paloo?

Paloo is a Filipino financing company that works exclusively with Cashalo. Our credit processing and enablement services include: Credit Risk Underwriting, KYC verification, credit application processing & customer support, credit funding & disbursement, and payment collection.

The company was established in 2018 with a simple mission to foster economic progress of more Filipinos through the safe delivery of specialized financial services in a responsible manner. Paloo Financing, Inc is licensed by the Securities and Exchange Commission.

All loans under the Cashalo Platform are financed by Paloo Financing Inc., with SEC Registration No. CSC201800209 and Certificate of Authority No. 1162

In line with the directive of the National Telecommunications Commission (NTC) to migrate all telephone numbers with “02” area code from the existing 7-digit format to an 8-digit format, we are pleased to let you know that starting October 6, 2019, our Cashalo How to Pay Hotline will be officially changed from (02) 902-1080 to (02)7-902-1080.

Our operating hours of 6:00AM until 10:00PM from Monday to Sunday remain the same and you may experience downtime or interruption with our landline services during the actual migration period on October 6, 2019. Thus, we highly encourage you to maximize our other telecommunications medium and reach us through our mobile numbers:
(Smart) 09189309800
(Globe) 09171163636

You may also submit your queries/requests/concerns to our e-mail, howtopay@cashalo.com, or via our Facebook Page, How To Pay Cashalo Support, and we’ll gladly attend to your needs.

About Cashalo

Cashalo is a fintech platform that delivers digital credit to Filipinos – helping them elevate their financial well-being. All loans under the Cashalo Platform are financed by Paloo Financing Inc., with SEC Registration No. CSC201800209 and Certificate of Authority No. 1162

Want to help accelerate financial inclusion in the Philippines? We’re hiring – jobs@cashalo.com

Address: Office 608, 6F Cyber One Building, 11 Eastwood Avenue, Eastwood City Cyberpark, Bagumbayan, Quezon City


Privacy Preference Center