FAQ > Invite Friends >

I’m entitled to receive rewards for my referrals, but the rewards have not been reflected in my bank account, what do I do?

Delays in crediting of rewards may be due errors in your linked cash-out account. Make sure your cash-out account details are updated on the Cashalo app. For immediate assistance, call Cashalo Customer Service Hotline (02) 470-6888 from 7:00 A.M. to 8:00 P.M. on weekdays and from 9:00 A.M. to 6:00 P.M. on weekends.

About Cashalo

Cashalo is a fintech platform that delivers digital credit to Filipinos – helping them elevate their financial well-being. All loans under the Cashalo Platform are financed by Paloo Financing Inc., with SEC Registration No. CSC201800209 and Certificate of Authority No. 1162

Want to help accelerate financial inclusion in the Philippines? We’re hiring – jobs@cashalo.com

Address: Office 608, 6F Cyber One Building, 11 Eastwood Avenue, Eastwood City Cyberpark, Bagumbayan, Quezon City