FAQ > Repayment Process >

I paid the wrong amount, what should I do?

We can assist you upon verification of the overpayment. Please email howtopay@cashalo.com or message m.me/HowToPayCashaloSupport with your proof of payment and Loan ID, so we can handle your request immediately.

About Cashalo

Cashalo is operated by Paloo Financing, Inc., a licensed financing company with SEC Registration No. CSC201800209 and Certificate of Authority No. 1162.

Always study the terms and conditions and the disclosure statement before proceeding with any transaction. Cashalo is regulated by the Securities and Exchange Commission, with email address at flcd_queries@sec.gov.ph.

For any questions or concerns, please contact hello@cashalo.com.

Want to help accelerate financial inclusion in the Philippines? We’re hiring – jobs@cashalo.com

Address: Office 608, 6F Cyber One Building, 11 Eastwood Avenue, Eastwood City Cyberpark, Bagumbayan, Quezon City


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