FAQ > Cash Loan >

How do I update my bank information?

You can use the Cashalo app to update your bank account details.

1. From the home screen, tap on Me icon
2. Tap My Profile
3. Tap Bank Account
4. Tap Change Bank Account
5. Enter the 6-digit code sent to your mobile number

If you wish to update other information, please email hello@cashalo.com.

About Cashalo

Cashalo is a fintech platform that delivers digital credit to Filipinos – helping them elevate their financial well-being.

All loans under the Cashalo Platform are financed by Paloo Financing, Inc., a licensed financing company with SEC Registration No. CS201800209 and Certificate of Authority No. 1162.

Always study the terms and conditions and the disclosure statement before proceeding with any transaction.

Paloo Financing, Inc. is regulated by the Securities and Exchange Commission, with email address at flcd_queries@sec.gov.ph.

Our standard operating hours is from 8:00AM until 5:00PM, Monday to Friday.  The Cashalo Hotline can be reached at (02) 8470-6888.  You may also submit your queries/requests/concerns to our e-mail, hello@cashalo.com, or via our Facebook page and we’ll gladly attend to your needs.


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