FAQ > Lazada Loan >

Do I need to activate my Lazada Wallet?

Yes, you need to activate your Lazada Wallet to ensure successful crediting of your Lazada Loan. Just log in to your Lazada account, then click on Account > Lazada Wallet. Click on Activate My Wallet and enter your mobile number you used in your Cashalo account. Click on Send Code and enter the one-time SMS code you received. Once you Verify Mobile Number, your Lazada Wallet will be activated.

About Cashalo

Cashalo is a fintech platform that delivers digital credit to Filipinos – helping them elevate their financial well-being.

All loans under the Cashalo Platform are financed by Paloo Financing, Inc., a licensed financing company with SEC Registration No. CSC201800209 and Certificate of Authority No. 1162.

Always study the terms and conditions and the disclosure statement before proceeding with any transaction.

Paloo Financing, Inc. is regulated by the Securities and Exchange Commission, with email address at flcd_queries@sec.gov.ph.

Our standard operating hours is from 6:00AM until 10:00PM, Monday to Sunday.  The Cashalo How to Pay Hotline can be reached at (02) 8470-6888. We encourage you to maximize our other telecommunication medium and reach us through our mobile number: (Smart) 09189309800.  You may also submit your queries/requests/concerns to our e-mail, hello@cashalo.com, or via our Facebook page and we’ll gladly attend to your needs.

An Empower venture.

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